Future-Proofing Social Media: Embracing AI Without Losing the Human Touch
Ali Clauson, Senior Manager of Social Media at T-Mobile, shares her forward-looking perspective on the evolving landscape for social media leaders. She emphasizes:
- The importance of connecting with peers in SocialMedia.org who can share industry-focused knowledge.
- Continuous learning of social media platforms, regulations, and emerging technologies to stay competitive.
- Keeping the balance between technological advancement, like AI, and maintaining authentic human engagement with your audience.