We’re the confidential, vendor-free membership organization for people leading social media at the world’s greatest brands.
300+ Members: 3M, AARP, AT&T, AbbVie, Abbott, Ace Hardware, adidas, Advocate Aurora Health, Aflac, Allegheny Health Network, Allstate, Amer Sports, American Electric Power, American Family Insurance, American Honda Motor Co., Ameriprise Financial, Amgen, Amica Mutual Insurance, Amtrak, Analog Devices, Andeavor, Andersen Corporation, Ann & Robert H. Lurie Children’s Hospital of Chicago, Assurant, athenahealth, Atlantic Health System, Augusta University Health, Auto-Owners Insurance Group, Autodesk, Avera Health, Avery Products Corporation, Avnet, BBVA Compass, BJ’s Wholesale Club, BP North America, Bank of the West, Baptist Health, Baptist Health Jacksonville, Barilla, Big Lots, Black & Veatch, Blue Cross Blue Shield of North Carolina, Boeing, Bosch, Boston Children’s Hospital, Boston Medical Center, Boston Scientific, Bridgestone, Brigham and Women's Hospital, Brookdale Senior Living, Brother International, Brown-Forman, Buckle, CME Group, CUNA Mutual Group, CVS Health, Cambia Health Solutions, Canada Post, Cancer Treatment Centers of America, Canon USA, Capital Group, Capital One, CarMax, Cargill, Caterpillar, Cedars-Sinai, Celgene, Centene, CenterPoint Energy, CenturyLink, Charles Schwab, Chevron Corporation, Chick-fil-A, Children's Hospital & Medical Center of Omaha, Children’s Health, Children’s Healthcare of Atlanta, Children’s Hospital Colorado, Children’s Hospital of Wisconsin, Children’s National Health System, Choice Hotels International, Christiana Care Health System, Ciena, Cincinnati Children’s Hospital Medical Center, Citrix, Cloudera, ComEd, Comcast, Comerica Bank, CommScope, Con Edison, Conagra Brands, ConocoPhillips, Cooper University Health Care, Corning Incorporated, Costco Wholesale, Cracker Barrel Old Country Store, DICK’S Sporting Goods, Darden, Dart Corporation, Dartmouth-Hitchcock, Dassault Systemes, David Weekley Homes, Delaware North, Dell, Delta Air Lines, Discount Tire, Discover Financial Services, Discovery Communications, Dominion Energy, Dropbox, Duke Energy, Dynatrace, eBay, Ellie Mae, Emory University, Enbridge, Enterprise Holdings, Equinix, Erie Insurance Group, Erlanger Health System, Estee Lauder Companies, Exact Sciences, Exelon Corporation, Express Employment Professionals, Express Scripts, Extra Space Storage, Exxon Mobil Corporation, Farmers Insurance, FedEx, Ferguson Enterprises, Fiesta Restaurant Group, First Republic Bank, Florida Power & Light, Fortinet, Fossil, Franciscan Alliance, Freddie Mac, Funimation, GE Appliances, Genworth, Georgia-Pacific, Goldman Sachs, Great Clips, H&R Block, HCR ManorCare, HERE Technologies, Hallmark, Harris Corporation, Hawaiian Electric Industries, Henry Ford Health System, Henry Schein, Hess, Highmark, Hilti, Hilton, Hitachi Vantara, Hologic, Honeywell, Horizon Blue Cross Blue Shield of New Jersey, Hospital for Special Surgery, Humana, Huntington National Bank, INVISTA, IQVIA, Illumina, Indiana University Health, Intel, InterContinental Hotels Group, Intuit, Intuitive Surgical, JPMorgan Chase, John Deere, Johns Hopkins Medicine, Johns Hopkins Medicine, Johnson Controls, Johnsonville Sausage, Jones Lang LaSalle, KB Home, Kaiser Permanente, Keurig Green Mountain, KeyBank, Kia Motors America, Kiewit, Kimberly-Clark, Kindred Healthcare, Kindred Healthcare, Kingston Technology Company, Koch Industries, Kohler, Kohl’s Department Stores, Kronos, Lands’ End, Lenovo, Levi Strauss & Company, LexisNexis Risk, Logitech, MGM Resorts, Marriott International, Marvin, MassMutual, Mastercard, Mayo Clinic, Mayo Clinic, McAfee, MedStar Health, Medtronic, Memorial Hermann Health System, Mercy, MetLife, Methodist Le Bonheur Healthcare, Michelin North America, Michigan Medicine, Molson Coors, Mutual of Omaha Insurance, NCR Corporation, NRG Energy, Navy Federal Credit Union, Nestle Purina PetCare, NetScout Systems, Nissan North America, North Mississippi Health Services, Northwell Health, Northwestern Medicine, Northwestern Mutual, Novartis, Nu Skin Enterprises, OU Medicine, Office Depot, Ohio State University Wexner Medical Center, Oregon Health and Science University, Orlando Health, Owens-Illinois, PNC Financial Services, Panasonic, Papa John’s, Parkview Health, Paychex, Paycom, PeaceHealth, Penn Medicine, PepsiCo, PerkinElmer, Pfizer, Philips, Phillips 66, Pool Corporation, Praxair, Principal Financial Group, Prospect Medical Holdings, Providence St. Joseph Health, Prudential Financial, Publix Super Markets, Inc., Pure Storage, RB, RE/MAX, RWJBarnabas Health, Rackspace, Raising Cane's, Raley’s, Raytheon, Red Lobster, Regions, Reinsurance Group of America, Rite Aid, Rogers Communications, Royal Bank of Canada, Rush University Medical Center, Rust-Oleum, Ruth’s Hospitality Group, SAS Institute, Safelite AutoGlass, Sanofi US, Santander Bank, Sarasota Memorial Health Care System, Scholastic, Sealed Air, Securian Financial, Self Esteem Brands, Sentara Healthcare, ServiceMaster, ServiceNow, Sharp HealthCare, Shell, Shire Pharmaceuticals, Siemens Healthineers, Signet Jewelers, Snap-on, St. Jude Children’s Research Hospital, Stanford Children’s Health, Steelcase, Subaru, Sutter Health, Synchrony, T-Mobile, T. Rowe Price Associates, Inc., TE Connectivity, Takeda Pharmaceuticals, Texas Scottish Rite Hospital, The Christ Hospital, The Coca-Cola Company, The Hershey Company, The J.M. Smucker Company, The Kroger Company, The TJX Companies, The Toro Company, The University of Vermont Health Network, Thomson Reuters, Thrivent Financial, Toll Brothers, Toyota, TransUnion, Travelers, Trend Micro, U.S. Bank, UC Davis Health, UC San Diego Health System, UCLA Health, UL LLC, UPS, USAA, UT Southwestern Medical Center, UW Health, Ultimate Software, Union Pacific, UnionBank, United, United States Postal Service, United Technologies Corporation, UnitedHealth Group, UnityPoint Health, Universal Parks, University Hospitals, VF Corporation, Vanderbilt University Medical Center, Vanderbilt University Medical Center, Vanguard, Vertex Pharmaceuticals, Visa, Vista Outdoor, Voya Financial, Wawa, Webster Bank, Wells Fargo, Western Digital, Western Union, Whirlpool Corporation, Wyndham Destinations, Xerox, YMCA, and Zurich in North America.
We create communities for people who have hard jobs at big companies.
Each community is for the leaders of one specific function.
We bring together people like you, with jobs like yours, at companies like yours — and problems like yours. It’s the most important thing we do.
Every company and every individual must meet our strict screening criteria.
No vendors allowed.
Absolutely no vendors are ever allowed to participate in this organization. No exceptions.
Really. We’re not kidding. We don’t even allow sponsors at our events.
This means members never have to question the motives behind the advice they’re getting, never have to filter what they say for fear of a vendor listening in, and nobody ever tries to sell them anything.
Companies pay membership dues, and two to three senior leaders participate.
Members are senior decision makers, along with their inner circle. You’ll be talking with people who actually run their program, with experience and knowledge to share. Never find yourself with a recent hire, trainee, or junior staff.
Other than event registration fees, we’re all inclusive.
Our staff facilitates confidential conversations between members.
This is a professionally managed community run by full-time, dedicated facilitators.
(Not volunteers or moonlighting editors, event planners, or consultants.)
We do it by phone, email, and at meetings.
Members help each other through four types of conversations:
- Fast Feedback: Post a question, get an answer by email.
- Community Calls: Facilitated phone discussions on deep issues.
- Board Meetings: Face-to-face connections and confidential conversations.
- Direct Discussions: We introduce you to a member who can help.
Membership is efficient and easy. It’s designed for busy leaders.
Get the full value of membership in as little as 15 minutes a week. Get answers quickly — much faster than your other resources. All you have to do is ask the question, and we set up the conversations.
Our professional staff takes care of everything so you can focus on getting the answers you need.
Members talk about how to solve the hard problems and do the job better.
We talk about the things that keep you up at night — the things you can’t ask anywhere else: internal management issues, vendors, unprecedented topics, crisis response, and leadership strategies.
(We don’t talk about the topics you can get elsewhere — the tactical or basic “how-to” concepts.)
Benefits that help you be a better leader.
- Actionable advice, on demand, from people who actually have the answers.
- The leadership support you need to run a great program.
- Reduce risk. Whatever you’re planning, someone in the community knows the pitfalls.
- A supportive community that helps you win.
This is all we do.
We don’t do research, conferences, training, consulting, or advocacy.
Delivering amazing member experiences is our one and only job.
This is one of the most beloved organizations for leaders at big companies.
We’ve had an 80%+ renewal rate for 12 straight years.
This is not like other business groups. It’s a community of friends who will support you. It feels like a family.
Members love this community.
Leah Schultz, Papa John’s: How SocialMedia.org helps validate strategies and decisions
Jaci Twidwell, Hallmark: “Like-minded people who are all battling the same thing”
Dagmar Ebaugh, UL LLC: How SocialMedia.org’s confidentiality creates an environment for sharing