Hello!

We’re SocialMedia.org.
We’re a brands‑only membership organization for the people running social media at really big companies.

300+ Members: AARP, Abbott, AbbVie, Ace Hardware, adidas, Aetna, Aflac, Air Canada, American Airlines, American Eagle Outfitters, American Electric Power, American Family Insurance, American Greetings, American Honda Motor Company, Ameriprise Financial, Amgen, Amica Mutual Insurance, Amtrak, Analog Devices, Andeavor, Anderson Corporation, Aon, Arrow Electronics, Assurant, Asurion, AT&T, athenahealth, Auto-Owners Insurance, Autodesk, Avery Products Corporation, Avon Products, AXA, Bank of the West, Barclays, Barilla, BBVA Compass, Big Lots, BJ's Wholesale, Blizzard Entertainment, Blue Cross Blue Shield of North Carolina, Boeing, Bosch, Bridgestone, Bristol-Myers Squibb, Brooks Brothers, Brother International, Buckle, CA Technologies, Cambia Health Solutions, Cameron International, Canada Post, Cancer Treatment Centers of America, Canon USA, Capital Group, Capital One, CareFirst BlueCross BlueShield, Cargill, CarMax, Caterpillar, Celgene, CEMEX, Centene, CenterPoint Energy, Charles Schwab, Chevron, Chick-fil-A, Choice Hotels, Cineplex Entertainment, Cisco, Citrix, CME Group, The Coca-Cola Company, ComEd, Comerica Bank, ConocoPhillips, Constellation Energy, Corning, Costco Wholesale, Cox Enterprises, Cracker Barrel Old Country Store, Darden, Dart Container, Delaware North, Dell, Delphi, Delta Air Lines, DICK'S Sporting Goods, Discount Tire, Discover Financial Services, Discovery Communications, Dole, Dominion Resources, Duke Energy, eBay, Electronic Arts, Eli Lilly and Company, Enbridge, Enterprise Holdings, Erie Insurance, Express Employment Professionals, Express Scripts, Exxon Mobil Corporation, Farmers Insurance, FedEx, Ferguson Enterprises, Fidelity Investments, First American Financial, First Republic Bank, Fortune Brands Home & Security, Fossil, Freddie Mac, Garmin International, General Dynamics, Georgia-Pacific, Giant Eagle, GM Financial, GNC, Goldman Sachs, GoPro, Grainger, Great Clips, H&R Block, Hallmark, Hard Rock International, Harris Corporation, The Hartford, Hawaiian Electric Industries, Henry Schein, Herbalife, HERE, The Hershey Company, Hess, Highmark, Hilton Worldwide, Hobby Lobby, Hologic, HomeAway, Honeywell, Horizon Blue Cross Blue Shield of New Jersey, HP, Inc., Illumina, Intel, Intuit, Iron Mountain, The J.M. Smucker Company, JCPenney, John Deere, Johns Hopkins Medicine, Johnson & Johnson, Johnson Controls, Johnsonville Sausage, JPMorgan Chase, Juniper Networks, K. Hovnanian Homes, Kaiser Permanente, KB Home, Keurig Green Mountain, Kia Motors, Kiewit, Kindred Healthcare, Kingston Technology, Kohl's, The Kroger Company, Kronos, Lands' End, Lenovo, Level 3 Communications, Levi Strauss & Company, LexisNexis, Logitech, Luxottica, Manulife / John Hancock, Marriott International, Mayo Clinic, McAfee, McDonald’s, Medtronic, Meijer, MetLife, MGM Resorts, Michelin, Micro Focus, Mohawk Industries, Molson Coors Canada, Monsanto, Mutual of Omaha, Navy Federal Credit Union, NCR, Nestle Purina PetCare, Nissan, Northwestern Mutual, Novartis, NRG Energy, NVIDIA, Office Depot, Owens-Illinois, Panasonic, Papa John's, Patterson Companies, Paychex, PerkinElmer, Pfizer, Philips, Phillips 66, Pinnacle Entertainment, Pitney Bowes, PNC Financial Services, Praxair, Premier Farnell, Principal Financial Group, PTC, Public Service Enterprise Group, Publix Super Markets, Inc., Qualcomm, QuintilesIMS, Rackspace, Raley's, Red Lobster, Reebok, Regions, Rite Aid, Roche, Rogers Communications, Royal Bank of Cananda, RPM International, Rust-Oleum, Safelite AutoGlass, Sanofi US, Santander Bank, SAS Institute, Scholastic, Scotts Miracle-Gro, Sealed Air, Securian Financial Group, Sephora, ServiceNow, Shaw Industries, Shell Oil, Shire Pharmaceuticals, Siemens Healthineers, Sleep Number, Southern California Edison, Staples, State Farm, Steelcase, Subaru, Suncor Energy, T-Mobile, T. Rowe Price, TD Ameritrade, TE Connectivity, Thermo Fisher Scientific, Thomson Reuters, Thrivent Financial, The TJX Companies, Toll Brothers, The Toro Company, Toyota, Toys "R" Us, Transamerica, TransUnion, Travelers, Trend Micro, Tyson Foods, U.S. Bank, UCB Pharma, Ultimate Software, Union Bank, United, United States Postal Service, United Technologies, UnitedHealth Group, Universal Parks, Unum, UPS, USAA, Vanderbilt University Medical Center, Vanguard, Verisk Analytics, VF Corporation, Visa, Vista Outdoor, Voya Financial, VSP Vision Care, W.L. Gore and Associates, Weight Watchers, Wells Fargo, Wendy’s, Western Digital, Western Union, Whataburger, Whirlpool, Xerox, YMCA, Zebra Technologies, Zurich of North America, 3M

We’re the missing piece you need to run a great social media program.

You already have great agencies, consultants, and vendors on call. But the one thing you’re missing is the unbiased and unfiltered advice from experienced social media leaders like you.

That’s what we do. We’re a community focused on the peer-to-peer sharing, the collaboration, the support from people like you — and the fun.

We’re people like you, with jobs like yours (and problems like yours), at companies like yours.

We’re 100% brands only

Every member represents a major brand. No vendors, no agencies, no small businesses, and no consultants are allowed.

Really. We’re not kidding. We don’t even allow sponsors at our events. If someone isn’t running social media at a big brand, they can’t participate — ever.

Every participant is a senior social media leader at a big brand

We screen everyone to ensure they’re a senior-level decision maker. That means everyone you meet — every single person — will be someone who understands the challenges you face.

A few of the people you’ll meet:

Dan Phelps, Wells Fargo
Dan
Phelps
Wells Fargo

Julie Finlay, USAA
Julie
Finlay
USAA

Jack Pate, Tyson Foods
Jack
Pate
Tyson Foods

Zealous Wiley, Hewlett-Packard
Zealous
Wiley
Hewlett-Packard

Tonia Coletta, Molson Coors Canada
Tonia
Coletta
Molson Coors Canada

Alicia Jones, Honda Motor Company
Alicia
Jones
Honda Motor Company

Brandon Rhoten, Wendy's
Brandon
Rhoten
Wendy’s


You’ll get honest answers to the questions you can’t ask anywhere else.


You’ll get answers in real-time

We’re talking about things that are important to you right now, because you control the conversation. When a crisis hits, when new technology emerges, when you have an urgent question — we’re talking about it immediately.


You’ll get answers that are off the record

Our strict confidentiality rules mean members share openly, knowing their conversations are completely private. The result is unfiltered, unbiased, straightforward answers — answers you’ll never get from industry publications, conferences, or a consultant’s report.


You’ll get answers from people who have been there and done that

Everyone is an experienced social media leader who knows what you’re going through and wants to help. You won’t find theoretical ideas, just real-world advice from people running a program at a brand like yours.


What you get: Simple, efficient collaboration that helps you be better at your job.


Membership gets your company a seat on a Council

You’ll join 350 other big brands divided into smaller groups (called Councils) that facilitate great connections and conversations.


Participation is easy and designed for your busy schedule

You’ll participate in conversations online, in our weekly calls, and at our meetings around the country. You’ll do it when it’s convenient for you, on your schedule. We’re always here when you need us, and we’re out of the way when you don’t.


Every conversation is useful and relevant

You’ll never be distracted by off-topic conversations, because we’re intense moderators. We have an entire team of people dedicated to making sure the messages you get — each and every one of them — is relevant to you.


What you really get: A community of people who want to help you be a great social media leader.


You’ll get credibility and confidence

As a member, you’ll get external validation for your strategy, you’ll benchmark your program with other big brands, and you’ll never be caught by surprise when a crisis hits.


You’ll reduce your risk

Membership significantly reduces the four types of risk you face: hiring the wrong vendors, being caught off guard when the social media rules change, starting new projects, and complying with legal and regulatory requirements.


You’ll get a community of peers

We’ll connect you with a group of people who actually want to help you succeed. They’ll help you run a better program, grow as a leader, and deal with the challenges of an industry that’s constantly changing.


We’re the community who helps you win.

When we started SocialMedia.org, we knew it would be an amazing business community. We didn’t expect it to turn into a family. (You’ve never seen a huggier professional group.)

Running social media can be a lonely, high-profile, and high-risk job. But when you’re a member, we’ve got your back. When times are good, we’ll be there to help you celebrate. When things aren’t going so great, we’ll be there to help you through it.

We’re all in this together.

Next: Learn more about what you get when you join