Member Meeting All Star Brad Haller from Mercy celebrates attending 6 Health meetings

Ahead of our 10th Health Member Meeting, we're going to be spotlighting our top Member Meeting All Stars — members who've attended the most Member Meetings during their time in the community.

This week, we chatted with Mercy Social Media Manager Brad Haller about his experience attending six Health Member Meetings over the past few years — plus what keeps him coming back.

How would you describe your first Health Member Meeting?

I was blown away by the fact that everyone in the room had the same questions and goals as me, versus people looking for an all-encompassing conference that leaves them with conflicting case studies and vendor fatigue.

What are some of the biggest insights or “aha” moments you've taken away from Member Meetings and applied to your program?

It's all about the nitty gritty. Sure, posting to Facebook will get you likes. But what time of day? What kind of words in the message? What should you avoid, visually, as a healthcare organization?

It's impossible for me to list all the small steps we've taken as a result of suggestions from like-minded Health members. It's helped us grow tremendously, thanks to the networking and brainstorming during these sessions.

What are some of your favorite activities or memories from past Member Meetings?

Of course, the team-building dinners are fantastic — how could they not be? Who doesn't love to travel?

However, actually presenting relevant content to a room full of people who “get it” is like lightning in a bottle. I've really enjoyed being a speaker, and I've really enjoyed immersing myself in the communities and facilities where my colleagues live and breathe. It's refreshing to see — literally — from their points of view.

Why do you make attending Member Meetings a priority?

Like I said above, it's invaluable information. There's no comparison. I've been to conferences across the country, and nothing has given me a firmer grasp on healthcare and social media than Health. It's worth the time, money, and brainpower to attend.

What advice would you give to someone going to their first Member Meeting?

Sit back, relax, and soak it up. My first meeting was a tad overwhelming, due to so many notes and conversations (as well as new faces), but once I got a firm grasp on who everyone was and what the dynamics were, it became such a comfortable, safe environment. It really felt like being with friends.

Meet members like Brad at Member Meeting 10 at UC Davis Health in Sacramento, October 15-16! Health's 10th Member Meeting is coming up October 15-16, and it's going to be one of our best meetings yet — in large part to amazing social media leaders like Brad who not only bring incredible experience and insight to the conversations we have there, but warmth, generosity, and a healthy dose of fun.

We're so grateful for our All Stars and all our members who continue to make every meeting so special and unbelievably valuable. They're the reason this community has been thriving for over three years, and we can't wait for what's next.

Learn more about Member Meeting 10 here:

Brad Haller has been a member of Health since 2016. You can connect with him on LinkedIn and follow him on Twitter.