How It Works
We create communities for people who have hard jobs at big organizations.
Each community is for the leaders of one specific function.
We bring together people like you, with jobs like yours, at hospitals like yours — and problems like yours. It’s the most important thing we do.
Every organization and every individual must meet our strict screening criteria.
No vendors allowed.
Absolutely no vendors are ever allowed to participate in this organization. No exceptions.
Really. We’re not kidding. We don’t even allow sponsors at our events.
This means members never have to question the motives behind the advice they’re getting, never have to filter what they say for fear of a vendor listening in, and nobody ever tries to sell them anything.
Hospitals pay membership dues, and two to three senior leaders participate.
Members are senior decision makers, along with their inner circle. You’ll be talking with people who actually run their program, with experience and knowledge to share. Never find yourself with a recent hire, trainee, or junior staff.
Other than event registration fees, we’re all inclusive.
Our staff facilitates confidential conversations between members.
This is a professionally managed community run by full-time, dedicated facilitators.
(Not volunteers or moonlighting editors, event planners, or consultants.)
We do it by phone, email, and at meetings.
Members help each other through four types of conversations:
- Fast Feedback: Post a question, get an answer by email.
- Community Calls: Facilitated phone discussions on deep issues.
- Member Meetings: Face-to-face connections and confidential conversations.
- Direct Discussions: We introduce you to a member who can help.
Membership is efficient and easy. It’s designed for busy leaders.
Get the full value of membership in as little as 15 minutes a week. Get answers quickly — much faster than your other resources. All you have to do is ask the question, and we set up the conversations.
Our professional staff takes care of everything so you can focus on getting the answers you need.
Members talk about how to solve the hard problems and do the job better.
We talk about the things that keep you up at night — the things you can’t ask anywhere else: internal management issues, vendors, unprecedented topics, crisis response, and leadership strategies.
(We don’t talk about the topics you can get elsewhere — the tactical or basic “how-to” concepts.)
Benefits that help you be a better leader.
- Actionable advice, on demand, from people who actually have the answers.
- The leadership support you need to run a great program.
- Reduce risk. Whatever you’re planning, someone in the community knows the pitfalls.
- A supportive community that helps you win.
This is all we do.
We don’t do research, conferences, training, consulting, or advocacy.
Delivering amazing member experiences is our one and only job.
This is one of the most beloved organizations for leaders at big companies.
We’ve had an 80%+ renewal rate for 12 straight years.
This is not like other business groups. It’s a community of friends who will support you. It feels like a family.