Thanks to a ton of amazing people, our 41st Member Meeting was a huge success! We had 179 social media leaders from 120 big brands and zero vendors in attendance. On the first day, we heard eight great case studies, including a private members-only case study from The Coca-Cola Company's Doug Busk on how they determine when to stay silent in social media.
On the second day, we held a private, members-only discussion with New York Times' Pulitzer Prize-winning journalist, Charles Duhigg, and of course held the confidential, nowhere else conversations you get at our private Member Meetings.
Check out the live blog coverage from each presentation below:
- Scholastic: Facebook Live video: How streaming video options altered Scholastic's social media strategy, presented by Morgan Baden
- Bristol-Myers Squibb: Making social content meaningful for patients, presented by Alison Woo
- Red Lobster: Mapping the journey to Crabfest, presented by Carl Allen
- Johnson & Johnson: Elevating employee advocacy: A case study, presented by Devon Eyer
- Timberland: Social media case study, presented by Frank Hwang
- Logitech: Managing social media for a global brand, presented by Reagan Freyer
- Southwest Airlines: Crisis management in a live setting: The Southwest Airlines way, presented by Lisa Goode
Here's a list of the 120 brands who attended:
ACCO Brands, Air Canada, American Family Insurance, Amica Mutual Insurance, Amtrak, Analog Devices, AXA, Avon Products, Bank of America, Bank of the West, Bentley Motors, BlackRock, Boston Beer Company, Bristol-Myers Squibb, Cancer Treatment Centers of America, Celgene, CEMEX, Charter Communications, Chick-fil-A, Choice Hotels International, The Coca-Cola Company, Cole Haan, Cox Enterprises, CSC, Darden, DeVry University, Direct Auto and Life Insurance, Discount Tire, Discovery Communications, Dole, Dorel Industries, The Estee Lauder Companies, FedEx, Freddie Mac, General Dynamics, Great Clips, Hasbro, Hawaiian Electric Industries, Henry Schein, HERE, Herman Miller, The Hershey Company, Hess, Hilton Worldwide, Hobby Lobby, Hologic, Horizon Blue Cross Blue Shield of New Jersey, Hormel Foods, Iron Mountain, Johns Hopkins Medicine, Johnson & Johnson, JPMorgan Chase, K. Hovnanian Homes, Kaman Corporation, KB Home, Kingston Technology Company, Kohl's, Lands' End, LexisNexis, Lifetime Brands, Logitech, Lord & Taylor, Manulife Financial / John Hancock, Marriott International, Mars, Mattel, Michelin, Micro Focus, Mizuho Americas, Mondelez International, Navy Federal Credit Union, Northrop Grumman, Norwegian Cruise Line, Novartis, Office Depot, Orange, Oxford Industries, Patterson Companies, PerkinElmer, Pfizer, Phillips 66, Pitney Bowes, PNC Financial Services, Publix Super Markets, Inc., QuintilesIMS, Red Lobster, Regal Entertainment Group, Rust-Oleum, Samsung, Scholastic, Shaw Industries, Southwest Airlines, Starwood Hotels & Resorts Worldwide, State Farm, State Street Corporation, T. Rowe Price, TE Connectivity, Techtronic Industries, Teva Pharmaceutical Industries, Thermo Fisher Scientific, Thomson Reuters, Toll Brothers, Toys “R” Us, TransUnion, Travelers, U.S. Bank, UCB Pharma, United Technologies Corporation, UnitedHealth Group, Universal Music Group, UPS, Vanderbilt University Medical Center, Vanguard, Verisk Analytics, Verizon, VF Corporation, Wells Fargo, Williams-Sonoma, Wyndham Worldwide, and Zoetis.
It wouldn't be a Member Meeting without live social media coverage!
Here's a wrap up featuring the best insights, photos, and tweets from our attendees: