Brands-Only Call on Hiring and Training Your Social Care Team

March 4, 2 PM CT / 3 PM ET


Use this form to register for’s private, brands-only call on Wednesday, March 4th, at 2 PM CT.

Each week, members hop on the phone for a real-time conversation about the hot topic on everyone’s mind, a behind-the-scenes look at a member’s program, or simply for a chance to pick each others’ brains. These aren’t presentations or webinars — just great conversations among members. And because it’s confidential and vendor-free, you get much better information from people who’ve been there and done that. (See our FAQ list for more details.)

About the call:

Hiring and training your social care team

Let’s talk through how we’re building our social care teams: Which specific roles you’re hiring for, and how much experience are you requiring? Are you hiring from within or sourcing externally? How are you developing the talent currently on your team? Which training resources have proven valuable?

The people who can best help build your social care team are the people running it at other large companies.

Bring your specific wins. We’ll share what’s working with each other and come away with a gameplan to better lead this function.

Who is joining the call (so far)

American Family Insurance, Archer Daniels Midland, Comcast, KeyBank, Nationwide Insurance, Nissan, Publix, RaceTrac Petroleum, Synovus, United Airlines, and Walgreens.

Who is not on this call

No vendors, consultants, small businesses, job seekers, or salespeople.

Nobody will pitch you. Everyone is someone like you, with a job like yours, at a company like yours.

Frequently Asked Questions:

Who will be on the call? A hand-selected group of social media leaders from major brands.

Is it really brands-only? Yes, every participant is hand-screened. Only people running social media at major companies are allowed. No vendors, no salespeople, no sponsors.

Who is We are a brands-only community for social media leaders at the world’s greatest companies.

What happens after I register? We’ll reach out to set up a short conversation to prep you for the call. We do this for all participants, even if you’ve joined one of our calls in the past. We work hard to make this experience a valuable use of your time, and ensuring that all participants are prepped on the topic and understand how our conversations work is an important part of that process.

Do I have to join? Nope. This call is a sample discussion for non-members. But if you do join, our community has a conversation like this every week, and your inner circle of social media leaders can participate.

Who is the presenter? Nobody! Everyone contributes. It’s a discussion, not a webinar. You’ll have a deep conversation with people who have jobs like yours at organizations like yours.

Is it confidential? Yes, every participant agrees to keep the call confidential (and we ban observers, vendors, press, and analysts.)

What’s with all these rules? All this structure is what makes our conversations so useful for busy executives. High value, little noise.