If you’re running social media at a big brand, you belong in this family.

Join the community that helps you get answers you can’t get anywhere else.

We share best practices, actionable advice, and solutions to the you-won’t-believe-this challenges that come with being a social media leader.

While everyone is selling you solutions and campaigns, we’re talking about the stuff you need to do your job better — things like which vendors to hire, how to create your strategy, how to build your team, managing interdepartmental issues, and measuring results.

We’re here to help you be great at your job.

When you’re a member, you’ll get:

  • A membership for your brand on one of our five 80-company Councils
  • A vendor-free community — no agencies, consultants, vendors, or salespeople allowed
  • An instant advisory board of people with the same jobs as you, facing the same challenges as you
  • Fast answers to the tough questions you can’t ask anywhere else
  • Peers to help you navigate the internal corporate issues that come with running social media at a big brand
  • A place to ask about vendors before signing big contracts
  • The ability to benchmark your program against other big brands
  • Trusted advice and practical ideas you can actually use

It’s all made possible because we’re focused on four big ideas:


100% brands only

We’re the place where brands share unfiltered, honest, and straightforward advice. No vendors, agencies, small businesses, or consultants are allowed to participate — ever.


Incredible, efficient collaboration

We share in real-time through email, we have weekly calls, and we get together for collaborative meetings several times a year. Participation is easy and designed for your busy schedule.




Amazing service

We have the best staff-to-member ratio of any membership organization you’ll find. The result is zero clutter, great conversations, and the incredible membership experience you deserve.


Great benefits

We’ll help you avoid risks, get market intelligence, benchmark your program, and screen vendors. We’ll help you be a great social media leader, and we’ll never upsell you — because everything’s included.


Next: Learn how we’re a 100% brands-only community

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    A + E Networks, Abbott Laboratories, AbbVie, Ace Hardware, Adidas, Advance Auto Parts, Aetna, Agilent Technologies, Ahold USA, AIG, Allianz SE, Allstate, AMD, American Eagle Outfitters, American Family Insurance, American Honda Motor Company, Ameriprise Financial, Amgen, Amica Mutual Insurance, Amtrak, Amway, Analog Devices, Andersen, Aon, ARIA Resort and Casino, Ariba, Arizona Public Service, Arrow Electronics, Assurant, Asurion, AT&T, Autodesk, Avery Products Corporation, Avon, AXA, Barclaycard US, Barilla, BD, Best Buy, Blue Cross and Blue Shield of IL, TX, OK, NM, MT, Blue Cross Blue Shield of North Carolina, BMC Software, BMW, Boeing, Bosch, Bose, Boston Children’s Hospital, Bridgestone, Bristol-Myers Squibb, Brother International, Brown Shoe Company, Buckle, Burger King, CA Technologies, Cabela’s, Cambia Health Solutions, Canadian National Railway, Cancer Treatment Centers of America, Canon USA, Capital Group, Capital One, Career Education, CareFirst BlueCross BlueShield, Cargill, Catamaran, Catholic Health Initiatives, CDK Global, CEMEX, CenterPoint Energy, Central Garden & Pet, CertainTeed, Chesapeake Energy, Chevron, Children’s Hospital of Wisconsin, Children’s Medical Center of Dallas, Chubb Group of Insurance Companies, Ciena, Cisco Systems, Citi, Citrix, CME Group, The Coca-Cola Company, Coldwell Banker Real Estate, ComEd, Comerica Bank, ConAgra Foods, ConocoPhillips, Corning, Cost Plus World Market, Costco Wholesale, Cox Enterprises, Cracker Barrel Old Country Store, CVS/pharmacy, Darden, Dassault Systèmes, Delaware North, DeVry University, Dick’s Sporting Goods, Direct Auto and Life Insurance, Discover Financial Services, Discovery Communications, Dole, Dorel Industries, Dow, Duke Energy, Dunkin’ Brands, eBay, Electronic Arts, Eli Lilly and Company, EMC Corporation, Enterprise Holdings, Ericsson, Erie Insurance, Express Employment Professionals, Express Scripts, Exxon Mobil, Fairmont Raffles Hotels International, Fairview Health Services, Family Dollar Stores, Fannie Mae, Farmers Insurance, FedEx, Ferguson Enterprises, Fidelity Investments, First American, First Republic Bank, Fiserv, Flight Centre Travel Group, Florida Power & Light, FMC Technologies, Fortune Brands Home & Security, Freescale Semiconductor, Garmin International, Geisinger Health System, General Dynamics, General Electric, General Mills, Genworth Financial, Georgia-Pacific, GNC, GoDaddy, Goldman Sachs, Gordon Food Service, Grainger, Hallmark, Harley-Davidson Motor Company, Harman International, The Hartford, Hawaiian Electric Industries, Helen of Troy, Hershey Company, Hewlett-Packard, hhgregg, Hilton Worldwide, Hobby Lobby, The Home Depot, Honeywell, Horizon Blue Cross Blue Shield of New Jersey, Hospira, HSNi, Humana, Hyatt Corporation, ICON Health & Fitness, Ingram Micro, InterContinental Hotels Group, Invesco, Iron Mountain, The J.M. Smucker Company, JCPenney, Johns Hopkins Medicine, Johnson & Johnson, Johnson Controls, Johnsonville Sausage, Jostens, JPMorgan Chase, Kaiser Permanente, KB Home, Kellogg Company, Keurig Green Mountain, Kia Motors, Kindred Healthcare, Kingston Technology, The Kroger Company, Land O’Lakes, Laureate Education, Lettuce Entertain You, Level 3 Communications, LexisNexis, Lincoln Financial Group, Lindt & Sprungli, Live Nation Entertainment, Lockheed Martin, Logitech, Lowe’s Home Improvement, lululemon, Mack Trucks, Manulife / John Hancock, Marriott International, Mattress Firm, McAfee, McDonald’s, McGraw Hill Financial, Medtronic, Meijer, Michelin, Microsoft, MillerCoors, Molson Coors Canada, MoneyGram, Monsanto, Monster Worldwide, Motorola Mobility, Navy Federal Credit Union, NCR, Neiman Marcus, Nestle Purina PetCare, New Balance Athletic Shoe, NewYork-Presbyterian Hospital, Nintendo, Nissan, Northwestern Mutual, Novartis, NRG Energy, NVIDIA, Old Dominion Freight Line, Old Navy, Orange, Owens-Illinois, P.F. Chang’s, Pacific Life, Patterson Companies, Paychex, Pearson Education, Penguin Random House, PepsiCo, PerkinElmer, Perrigo, Philips, Phillips 66, Pitney Bowes, Potbelly Sandwich Shop, Praxair, Premier Farnell, Principal Financial Group, Procter & Gamble, Public Service Enterprise Group, Publix Super Markets, Quintiles, RaceTrac Petroleum, Rackspace Hosting, RadioShack, Raley’s, Raytheon, RBS Citizens Financial Group, Red Robin, Reebok, Regions, REI, Rite Aid, Roche, Rockwell Automation, Rogers Communications, Rollins, Royal Bank of Canada, Rust-Oleum, Sabre, Safelite AutoGlass, Sage Group, samsung, SanDisk, Sanofi US, Scottrade, Scripps Networks, Sealed Air, Select Comfort, Shell Oil, Shaw Industries, Shire Pharmaceuticals, Solo Cup Company, Sonic Drive-In, Southern California Edison, Southern Company, Southwest Airlines, Spectra Energy, Spectrum Health Systems, Sports Authority, Sprouts Farmers Market, St. Jude Medical, Stanley BLACK + DECKER, Staples, State Farm Insurance, State Street, Steelcase, Subaru, Suncor Energy, Symantec, T-Mobile, T. Rowe Price, TaylorMade-adidas Golf, TD Ameritrade, TD Bank Group, Teva Pharmaceutical Industries, Texas Instruments, Thermo Fisher Scientific, Thrivent Financial, Tim Hortons, The TJX Companies, Toll Brothers, The Toro Company, Toyota, TransUnion, Travelers, Trend Micro, Tyson Foods, U.S. Bank, U.S. Cellular, UCB Pharma, ULTA Beauty, Union Bank, United, The United States Postal Service, United Technologies, UnitedHealth Group, Universal Parks, Unum, UPMC, UPS, USAA, USG, Vanderbilt University Medical Center, Vanguard, Verizon, Visa, Vista Outdoor, Voya Financial, W.L. Gore and Associates, Walgreens, WD, WebMD, Weight Watchers, WellPoint, Inc., Wells Fargo, Wendy’s, Western Union, Whirlpool, Whole Foods Market, Wiley, Wyndham Worldwide, Xerox, Yamaha Motor Corporation, YMCA, Zurich of North America, 3M

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