How can we help?
We’re here to take care of you — before, during, and after the Member Meeting. Let us know if there’s anything we can do to give you a great meeting experience.
Contact your friendly Community Manager or use this form to contact us.
Travel & Where to Stay
Golden Gate Club at the Presidio
135 Fisher Loop
San Francisco, CA 94129
Sir Francis Drake Hotel
450 Powell Street, San Francisco, CA 94102
495 Jefferson Street, San Francisco, CA 94109
1625 Post Street, San Francisco, CA 94115
If you are unable to attend the event — well, we’ll miss you. We understand that things happen. You can get a full refund or credit toward a future event if you cancel six or more days in advance. If you cancel within two to five days before the event, we will credit you toward a future event. We do not issue refunds or credits for cancellations within 24 hours or no-shows (including for weather and travel-related issues).
You cannot transfer your registration to another person, and nobody can show up in your place. Each attendee must be approved in advance. If you can’t make it, please cancel your registration, and we’ll issue you a credit or refund according to our cancellation policy.
We abide by our Member Fairness Policy, where all members pay the same fees to attend our meetings. Sorry, there are no special deals or discounts available.
We’re totally casual. Jeans are fine. It’s one of the perks of a confidential meeting — nobody back at the office will know what you wear. (No shirt, no shoes, no service.)
We do not accept sponsors at SocialMedia.org events.
Blogger and Press Passes
Sorry, no bloggers, press, or outsiders of any kind are allowed at this confidential event.