Member Zealous Wiley

For this interview, we sat down with Senior Digital Marketing Manager Zealous Wiley to talk about HP Software’s employee advocacy program, its goals, the platform, and rolling it out to the business. Zealous has been a member of since… Read More >>

Anne McGraw

Nissan Senior Manager of Customer Experience Anne McGraw gave a case study at our Member Meeting in Chicago on their social customer service strategy and “diagnostic social care.” Here are some highlights from her presentation. According to Anne McGraw, Nissan’s… Read More >>