Anne McGraw

Nissan Senior Manager of Customer Experience Anne McGraw gave a case study at our Member Meeting in Chicago on their social customer service strategy and “diagnostic social care.” Here are some highlights from her presentation. According to Anne McGraw, Nissan’s… Read More >>

Justin Levy v4

Justin Levy, Director of Social Marketing at Citrix, sat down with us for this member profile to talk about his career in social media. He’s been a member of SocialMedia.org since 2011. Before leading global social media at Citrix, Justin’s… Read More >>